��Թ� News - IT Services

Banner Maintenance Notice

webfull — Thu, 18 Jun 2026 20:14:57 +0000

Emergency maintenance will be performed on the Banner system this evening 9:00 p.m. to 12:00 a.m. to address an issue and ensure continued service reliability.

During this maintenance window, Banner services will be unavailable or experience intermittent disruptions. Users are encouraged to save their work and log out of Banner before the maintenance begins.

We apologize for the short notice and appreciate your patience and understanding.

Published: 18 June 2026

RESOLVED: Microsoft 365 Copilot Chat – Unable to submit prompts error message

webfull — Mon, 15 Jun 2026 14:49:07 +0000

Microsoft is currently investigating an issue affecting Microsoft 365 Copilot Chat. Some users may be unable to submit prompts and may receive a "Something went wrong" error.

Microsoft has implemented a fix and service recovery is in progress. Some users may continue to experience intermittent issues until recovery is complete.

Published: 15 June 2026

IT Digital Transformation: People, not microchips

webfull — Tue, 09 Jun 2026 15:14:35 +0000

Digital transformation is about more than bits, bytes, and microchips. Discover how ��Թ� is building better digital experiences for its community.

Published: 9 June 2026

MyThesis Issue Resolved

webfull — Mon, 04 May 2026 14:57:49 +0000

Update:
The issue affecting MyThesis has now been resolved, and the platform is fully accessible again.

��Թ� IT Services has confirmed that services are operating normally. Users can now resume accessing and submitting thesis-related content as usual.

We appreciate your patience and understanding while this issue was being addressed.

Original message:

MyThesis is currently unavailable, and users may be unable to access or submit thesis-related content at this time.

Published: 4 May 2026

RESOLVED: ��Թ� websites loading slowly for users off campus

webfull — Fri, 10 Apr 2026 20:47:34 +0000

Update (April 13, 2026): This issue is now resolved.

Original announcement (published Friday, April 10, 2026): ��Թ� websites are loading very slowly for users off campus due to a technical issue. ��Թ� users are advised to use the Virtual Private Network (VPN) until this is resolved.

We thank you for your patience.

Published: 10 April 2026

IT Services' 2025 Annual Report now available!

webfull — Tue, 07 Apr 2026 14:03:51 +0000

IT Services strives to “create seamless and engaging digital experiences” for the ��Թ� community.

From tools that help students succeed to infrastructure upgrades and security enhancements, read the 2025 IT Services’ Annual Report to discover how we’re driving innovation and supporting students, faculty, and staff.

Le service des TI s'efforce de "créer des expériences numériques fluides et engageantes" pour la communauté de ��Թ�.

Published: 7 April 2026

��Թ� App retired as of May 4, 2026 / Application ��Թ� retirée depuis le 4 mai 2026.

webfull — Thu, 19 Mar 2026 18:21:24 +0000

As part of our ongoing efforts to improve and streamline ��Թ�’s digital experience, the ��Թ� app was retired on May 4, 2026.

What this means for current ��Թ� app users:

As of May 4, 2026, the ��Թ� mobile app will no longer be updated or available to download.
If you currently use the app, please uninstall it from your device(s).

��Թ� services currently accessed through the app will continue to be available through ��Թ�’s web-based platforms.

Published: 19 March 2026

Service Restored: REDCap System is back online

webfull — Mon, 02 Mar 2026 13:35:13 +0000

Update:

The REDCap system (Administration & Research) is now back online and fully operational.

The necessary updates and security measures have been completed, and service has been restored. We continue to monitor the system to ensure stability and security.

Thank you for your patience and understanding.

Original message posted yesterday:

The REDCap system (Administration & Research) has been temporarily shut down following the identification of critical vulnerabilities by the vendor.

Published: 2 March 2026

Service Unavailable: Destiny One / Athena (SCS) affecting Non-Credit Course Offerings

webfull — Tue, 24 Feb 2026 15:27:23 +0000

Destiny One / Athena for the School of Continuing Studies (SCS) is currently unavailable affecting Non-Credit Course Offerings. Users are unable to log in at this time.

Our IT teams are actively investigating the issue. Updates will be shared as soon as more information becomes available.

Thank you for your patience.

Published: 24 February 2026

RESOLVED: Workday service disruption

webfull — Fri, 20 Feb 2026 18:32:11 +0000

UPDATED Feb. 20, 2026, 14h58

Workday service has been restored. Thank you for your patience.

Published: 20 February 2026

���������Թ� News - IT Services