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UID:20260201T090840EST-2950hN08WW@132.216.98.100
DTSTAMP:20260201T140840Z
DESCRIPTION:Online session\n\n(Recommended for Supervisors)\n\nDo We Really
  Have to Have this Conversation? Handling Difficult Conversations at Work
 \n\nA recent study came out indicating that more than 80% of employees are
  running in fear of having at least one ‘scary’ conversation at work.[1] T
 hese are important conversations that are being avoided thereby creating s
 tress\, escalated conflict\, resentment and disengagement. Some of these c
 ould include conflict with a co-worker\, a concern you’d like to raise wit
 h your boss\, feedback to a direct report\, issues in a team\, to name a f
 ew.\n\nIn this dynamic 3-hour interactive online workshop\, participants w
 ill:\n\n\n	Determine when it is desirable to have a difficult or hard conve
 rsation and when another approach would be more appropriate\n	Learn their d
 efault preferences when faced with one of these situations and how that mi
 ght impact their decision making and behaviours\n	Understand how to prepare
  for a conversation using a preparation worksheet\n	Learn and practice a si
 mple and effective framework or process to use when having a difficult con
 versation\n	Discuss how to deal with emotions in these situations\n	Identify
  steps to take after a difficult conversation to normalize and build for f
 uture conversation.\n\n\n[1] How to Have Difficult Conversations at Work –
  Forbes\, October 2021\n\n \n\nTo register:\n\n\n	Access Minerva.\n	In the E
 mployee Menu\, click on Training Menu\, select Organizational Development\
 , and follow the instructions to register.\n\n
DTSTART:20260331T180000Z
DTEND:20260331T200000Z
SUMMARY:Difficult Conversations
URL:/channels/channels/event/difficult-conversations-3
 70459
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