Students

Resolved: Microsoft 365 services experiencing disruptions

admin — Thu, 22 Jan 2026 21:55:34 +0000

Update (Resolved): January 23, 7:00 a.m.

The login issue has now been resolved. Thank you for your patience while we worked to restore service.

Original message: January 22, 4:30 p.m.

Microsoft is reporting a service issue that may affect multiple Microsoft 365 services, including Exchange Online, the Microsoft 365 suite, OneDrive, and SharePoint Online.

What you may notice:

RESOLVED: Minerva waitlists restored

admin — Thu, 15 Jan 2026 17:00:33 +0000

Due to an unexpected system issue, the Minerva waitlists were inadvertently cleared. IT Services and Enrolment Services have resolved the situation, and waitlists are now functioning normally.

Thank you for your patience and understanding.

SharePoint "Alert me" is going away

admin — Thu, 18 Dec 2025 14:35:31 +0000

Microsoft is currently retiring SharePoint's “alert me”, which will disappear from ��Թ�’s SharePoint sometime between January and July 2026. ��Թ� has no control over the exact moment when the feature will be removed within that timeframe.

Teams update: the Files tab is being renamed Shared

admin — Mon, 15 Dec 2025 19:31:13 +0000

As part of Microsoft’s latest Teams update, the Files tab (in channels and chats) is being renamed Shared. This change is being gradually rolled out. Some ��Թ� users will see this change before others. For a little while, you may see both Files and Shared tabs across your Teams.

What’s changing?

Previously, there was a Files tab in Teams channels and chats.

That tab is being renamed Shared, and it will bring together:

Phishing Alert: Staff and Student Employment

admin — Wed, 10 Dec 2025 14:43:45 +0000

A phishing email is circulating among the ��Թ� community. See details below. If you receive it, please do not interact with it.

If you have already filled out the Google Form associated with this email and submitted personal and financial information, including your ��Թ� password

Service Alert Update: Minerva intermittent access issues have been resolved

admin — Thu, 14 Aug 2025 17:28:29 +0000

Update - Thursday, August 14, 2025 - Afternoon:

Staff and students can now access Minerva without any issues.

Original announcement:

Staff and students may currently experience difficulties accessing Minerva. Our IT Services team is actively working to resolve the issue. We appreciate your patience and will provide updates as soon as possible.

Report suspicious emails from your ��Թ� Inbox

admin — Thu, 11 Sep 2025 17:06:47 +0000

You can quickly report a suspicious email using the Report Junk or Report Phishing buttons available in Microsoft Outlook, whether you’re using the desktop app, mobile app, or Outlook on the web.