Graduate Students /it/taxonomy/term/826/all en SharePoint "Alert me" is going away /it/channels/news/sharepoint-alert-me-going-away-369955 <p>Microsoft is currently retiring SharePoint's “alert me”, which will disappear from Թ’s SharePoint sometime <strong>between January and July 2026</strong>. Թ has no control over the exact moment when the feature will be removed within that timeframe.</p> Thu, 18 Dec 2025 14:14:08 +0000 stephane.boivin@mcgill.ca 52197 at /it Resolved: Microsoft 365 services experiencing disruptions /it/channels/news/resolved-microsoft-365-services-experiencing-disruptions-370539 <p><strong>Update (Resolved): January 23, 7:00 a.m.</strong></p> <p>The login issue has now been resolved. Thank you for your patience while we worked to restore service.</p> <p> </p> <p><strong>Original message: January 22, 4:30 p.m.</strong></p> <p>Microsoft is reporting a service issue that may affect multiple Microsoft 365 services, including <strong>Exchange Online</strong>, the <strong>Microsoft 365 suite</strong>, <strong>OneDrive</strong>, and <strong>SharePoint Online</strong>.</p> <p><strong>What you may notice:</strong></p> Thu, 22 Jan 2026 21:55:34 +0000 sara.distefano@mcgill.ca 52283 at /it Teams update: the Files tab is being renamed Shared /it/channels/news/teams-update-files-tab-being-renamed-shared-369826 <p>As part of Microsoft’s latest Teams update, the <strong>Files </strong>tab (in channels and chats) is being renamed <strong>Shared</strong>. This change is being gradually rolled out. Some Թ users will see this change before others. For a little while, you may see both <strong>Files </strong>and <strong>Shared </strong>tabs across your Teams. </p> What’s changing?  <p>Previously, there was a <strong>Files </strong>tab in Teams channels and chats.</p> <p>That tab is being renamed <strong>Shared</strong>, and it will bring together: </p> Mon, 15 Dec 2025 18:58:46 +0000 james.c.martin@mcgill.ca 52196 at /it Phishing Alert: Staff and Student Employment /it/channels/news/phishing-alert-staff-and-student-employment-369767 <p>A phishing email is circulating among the Թ community. See <u>details below</u>. If you receive it, please <b>do not interact with it</b>.</p> <p><b>If you have already filled out the Google Form associated with this email and submitted personal and financial information, including your Թ password</b></p> Wed, 10 Dec 2025 14:37:18 +0000 sara.distefano@mcgill.ca 52194 at /it RESOLVED: Cloudflare outage disrupts access to some applications /it/channels/news/resolved-cloudflare-outage-disrupts-access-some-applications-355719 <p>Cloudflare is currently experiencing a widespread outage that may cause intermittent connectivity issues. Users attempting to access applications, including Phoenix and Maximo could encounter disruptions. Our teams are monitoring the situation closely and will provide updates as they become available. </p> Mon, 26 Feb 2024 21:45:49 +0000 jessica.jones2@mcgill.ca 45907 at /it Phishing Alert: Fake file-sharing phishing campaign directing to fake portal sites /it/channels/news/phishing-alert-fake-file-sharing-phishing-campaign-directing-fake-portal-sites-368640 <p>A phishing email is circulating among the Թ community. See <u>details below</u>. If you receive it, please <b>do not interact with it</b>.</p> <p><b>If you have already interacted with this email (such as clicking a link or submitting personal information, including your Թ password):</b></p> Wed, 29 Oct 2025 16:30:22 +0000 james.c.martin@mcgill.ca 50312 at /it Report suspicious emails from your Թ Inbox /it/channels/news/report-suspicious-emails-your-mcgill-inbox-366020 <p>You can quickly report a suspicious email using the <b>Report Junk</b> or <b>Report Phishing</b> buttons available in <strong>Microsoft Outlook</strong>, whether you’re using the <strong>desktop app</strong>, <strong>mobile app</strong>, or <strong>Outlook on the web</strong>.</p> Mon, 14 Jul 2025 14:20:47 +0000 stephane.boivin@mcgill.ca 49256 at /it Changes to IT Services equipment loans – What you need to know. /it/channels/news/changes-it-services-equipment-loans-what-you-need-know-366413 <p>Թ’s <b>IT Services equipment loans</b> will be reduced to better reflect current needs and available resources. Starting <b>August 18, 2025</b>, only a limited selection of commonly borrowed equipment will remain available: laptops and wireless microphones.</p> <p>This initiative supports efforts to optimize resources and modernize services in line with <a href="/horizon-mcgill-program/">Horizon Թ</a>.</p> <p>During this transition, equipment pick up will continue to be available by appointment.</p> <p><a> </a></p> Thu, 14 Aug 2025 13:51:46 +0000 stephane.boivin@mcgill.ca 49396 at /it Update concerning Workday and data security /it/channels/news/update-concerning-workday-and-data-security-366490 <p> </p> <p>Workday has informed us of a phishing campaign that targeted many large organizations, including Workday. This led to unauthorized access to one of their third-party platforms, Workday’s Customer Relationship Management (CRM) software. There is no indication that Թ employees’ personal information and HR related information stored in Թ's Workday system were accessed during this incident.</p> <p>Nevertheless, we are doing our due diligence to investigate, and we are taking all necessary precautions to safeguard our systems and information.</p> Tue, 19 Aug 2025 20:25:33 +0000 james.c.martin@mcgill.ca 49418 at /it Secure version of Microsoft Copilot available to Թ community! /it/channels/news/secure-version-microsoft-copilot-available-mcgill-community-357835 <p>Թ offers a secure version of Microsoft Copilot Chat that protects our data using Commercial or Enterprise Data Protection (secure). Microsoft Copilot Chat, formerly known as Bing Chat or Bing Chat for Enterprise, is an AI tool built into Microsoft Edge. </p> <p>By engaging with the Microsoft Copilot AI chatbot, you can: </p> Thu, 27 Jun 2024 18:01:49 +0000 jessica.jones2@mcgill.ca 46019 at /it Service Alert Update: Minerva intermittent access issues have been resolved /it/channels/news/service-alert-update-minerva-intermittent-access-issues-have-been-resolved-366422 <p><strong>Update - Thursday, August 14, 2025 - Afternoon:</strong></p> <p>Staff and students can now access Minerva without any issues.</p> <p><strong>Original announcement:</strong></p> <p>Staff and students may currently experience difficulties accessing Minerva. Our IT Services team is actively working to resolve the issue. We appreciate your patience and will provide updates as soon as possible.</p> Thu, 14 Aug 2025 17:28:29 +0000 paul.espinosa@mcgill.ca 49397 at /it Some users may be unable to browse the web from home /it/channels/news/some-users-may-be-unable-browse-web-home-340147 <p>Some users are currently unable to browse the web from home. The IT team is actively investigating the issue and working to restore normal service as quickly as possible.</p> <p>If you are affected, please <a href="https://mcgill.service-now.com/itportal?id=kb_article_view&amp;sysparm_article=KB0010890">contact the IT Service Desk</a> for assistance.</p> <p>Updates will be shared as they become available.  We appreciate your understanding.</p> Tue, 05 Jul 2022 14:03:00 +0000 kristin.mueller-heaslip@mcgill.ca 45080 at /it The brand new “It Takes All of Us” course completion Award! /it/channels/news/brand-new-it-takes-all-us-course-completion-award-366120 <p>Starting <strong>July 29th, 2025</strong> , you will receive an award when you complete the “It Takes All of Us” course” in myCourses.</p> <p><a href="/it/article/community-connections-service-spotlights/brand-new-it-takes-all-us-course-completion-award">More information</a></p> Wed, 23 Jul 2025 19:38:05 +0000 stephane.boivin@mcgill.ca 49392 at /it The IT statistics and project dashboard are now available! /it/channels/news/it-statistics-and-project-dashboard-are-now-available-365585 <p><i>Français ci-dessous</i></p> <p><b>IT Services </b>strives to create seamless and engaging digital experiences for the Թ community. We implement solutions, upgrades, and security enhancements that enable productivity, efficiency, and continued success for our staff and students.</p> Mon, 02 Jun 2025 17:49:08 +0000 stephane.boivin@mcgill.ca 47746 at /it IT Services' 2024 Annual Report now available! / Le rapport annuel 2024 du service des TI est maintenant disponible ! /it/channels/news/it-services-2024-annual-report-now-available-le-rapport-annuel-2024-du-service-des-ti-est-maintenant-356525 <p>As Թ’s new CIO, Paul Chamberland says IT Services strives to “create seamless and engaging digital experiences” for the Թ community. From tools that help students succeed to infrastructure upgrades and security enhancements, read the <a href="https://mcgill.ca/x/iT8"><b>2024 IT Services Annual Report</b></a> to discover how we’re driving innovation and supporting students, faculty, and staff.</p> <p>-----------</p> Thu, 28 Mar 2024 19:54:23 +0000 jessica.jones2@mcgill.ca 45932 at /it