Staff /minerva-guests/taxonomy/term/2/all en 2026 Web Services Conference /minerva-guests/channels/event/2026-web-services-conference-372941 <p>All Թ website managers and editors are on ✨ the list ✨ for our half-day online event packed with juicy updates and practical tips.</p> Wed, 13 May 2026 22:05:45 +0000 admin 30423 at /minerva-guests MyThesis Issue Resolved /minerva-guests/channels/news/mythesis-issue-resolved-372835 <p><strong>Update:</strong><br /> The issue affecting MyThesis has now been resolved, and the platform is fully accessible again.</p> <p>Թ IT Services has confirmed that services are operating normally. Users can now resume accessing and submitting thesis-related content as usual.</p> <p>We appreciate your patience and understanding while this issue was being addressed.</p> <p><strong>Original message:</strong></p> <p>MyThesis is currently unavailable, and users may be unable to access or submit thesis-related content at this time.</p> Mon, 04 May 2026 14:57:49 +0000 admin 30411 at /minerva-guests Office 365 Forms and Surveys /minerva-guests/channels/event/office-365-forms-and-surveys-365635 <p class="note"><strong>NOTE:</strong> This course will be held remotely. You will be provided information on how to attend once you register.</p> Thu, 28 Aug 2025 14:58:53 +0000 admin 30409 at /minerva-guests GEN 300 - Banner Introduction /minerva-guests/channels/event/gen-300-banner-introduction-372817 <p class="note"><strong>NOTE:</strong> This course will be held remotely, via MS Teams. You will be provided information on how to attend once you register.</p> Fri, 01 May 2026 14:55:28 +0000 admin 30403 at /minerva-guests WMS 401 - Site Management Training /minerva-guests/channels/event/wms-401-site-management-training-369557 <p class="note">NOTE: This course will be held online. You will be provided information on how to attend once you register. </p> Wed, 03 Dec 2025 15:29:18 +0000 admin 30405 at /minerva-guests WMS 300 - Site Editing Training /minerva-guests/channels/event/wms-300-site-editing-training-357497 <p class="note"><strong>NOTE:</strong> This course will be held remotely. You will be provided information on how to attend once you register.</p> Thu, 30 May 2024 17:50:21 +0000 admin 30407 at /minerva-guests Introduction to SharePoint /minerva-guests/channels/event/introduction-sharepoint-357903 <p class="note"><strong>NOTE:</strong> This course will be held remotely, via MS Teams. You will be provided information on how to attend once you register.</p> Mon, 08 Jul 2024 14:46:56 +0000 admin 30408 at /minerva-guests GEN 300 - Banner Introduction /minerva-guests/channels/event/gen-300-banner-introduction-360932 <p class="note"><strong>NOTE:</strong> This course will be held remotely, via MS Teams. You will be provided information on how to attend once you register.</p> Tue, 05 Nov 2024 16:47:02 +0000 admin 30406 at /minerva-guests WMS 301 - Site Management Training /minerva-guests/channels/event/wms-301-site-management-training-360937 <p class="note"><strong>NOTE:</strong> This course will be held remotely. You will be provided information on how to attend once you register.<br /> <br /></p> Tue, 05 Nov 2024 17:03:00 +0000 admin 30404 at /minerva-guests myFuture unavailable April 23, 2026 from 9:00–9:15 am for maintenance /minerva-guests/channels/news/myfuture-unavailable-april-23-2026-900-915-am-maintenance-372652 <p>Please note that myFuture will be unavailable on April 23, 2026, from 9:00 to 9:15 a.m. due to scheduled maintenance.</p> <p>--------------------------------------</p> <p>Veuillez noter que myFuture sera indisponible le 23 avril 2026, de 9 h à 9 h 15, en raison d’une maintenance planifiée.</p> Tue, 21 Apr 2026 18:36:36 +0000 admin 30391 at /minerva-guests RESOLVED: Թ websites loading slowly for users off campus /minerva-guests/channels/news/resolved-mcgill-websites-loading-slowly-users-campus-372396 <p>Update (April 13, 2026): This issue is now resolved.</p> <p>Original announcement (published Friday, April 10, 2026): Թ websites are loading very slowly for users off campus due to a technical issue. Թ users are advised to use the <a href="https://mcgill.service-now.com/itportal?id=kb_article_view&amp;sysparm_article=KB0010687">Virtual Private Network (VPN)</a> until this is resolved.</p> <p>We thank you for your patience. </p> Fri, 10 Apr 2026 20:47:34 +0000 admin 30369 at /minerva-guests IT Services' 2025 Annual Report now available! /minerva-guests/channels/news/it-services-2025-annual-report-now-available-372283 <p>IT Services strives to “create seamless and engaging digital experiences” for the Թ community. </p> <p>From tools that help students succeed to infrastructure upgrades and security enhancements, read the <a href="https://mcgill.ca/x/5gs" rel="noreferrer noopener">2025 IT Services’ Annual Report</a> to discover how we’re driving innovation and supporting students, faculty, and staff. </p> <p>Le service des TI s'efforce de "créer des expériences numériques fluides et engageantes" pour la communauté de Թ.</p> Tue, 07 Apr 2026 14:03:51 +0000 admin 30342 at /minerva-guests Wi-Fi network: Action required to renew certificates for Windows, iOS and MacOS devices /minerva-guests/channels/news/wi-fi-network-action-required-renew-certificates-windows-ios-and-macos-devices-372236 <p>On the morning of Thursday, April 2nd, IT Services will renew the security certificate that secures authentication to Թ's <b>wpa.mcgill.ca</b>, <b>eduroam</b>, <b>cusm-muhc.mcgill.ca, and wpa.bus.mcgill.ca</b> Wi-Fi networks.</p> <p>This certificate allows you to sign on to the Wi-Fi network securely.</p> <p>Some Android and Windows devices, as well as all iOS/MacOS devices will display a message prompting users to accept the new certificate.</p> <p><b>If you receive that message, please follow the instructions below:</b></p> <p><b>Windows :</b></p> Wed, 01 Apr 2026 19:17:32 +0000 admin 30329 at /minerva-guests Notice: Microsoft Planner for Teams – Service Disruption /minerva-guests/channels/news/notice-microsoft-planner-teams-service-disruption-372111 <p>Microsoft has experienced an incident affecting Planner in Teams, currently making it unavailable for some users.</p> <p>A solution is in place, but it may take up to 72 hours to fully take effect.</p> <p><strong>Workaround:</strong> If Planner is missing or cannot be added in Teams, please use the <a href="https://planner.cloud.microsoft/webui/">Planner web app</a> in the meantime.</p> <p>Thank you for your patience.</p> Wed, 25 Mar 2026 19:10:13 +0000 admin 30311 at /minerva-guests Update: uPrint Scan-to-Email Fix Deployment /minerva-guests/channels/news/update-uprint-scan-email-fix-deployment-372113 <strong>Update: uPrint Scan-to-Email Fix Deployment</strong> <p>The fix for the scan-to-email issue will be applied to all affected uPrint machines this afternoon.</p> <p>Each machine will be briefly unavailable for about 3 minutes while the update is installed:</p> <ul> <li>Around <strong>1:30 p.m.</strong> for some machines</li> <li>Around <strong>2:30 p.m.</strong> for others</li> </ul> <p>During this time, the machines will not respond.</p> <p>Thank you for your patience as we complete this update.</p> Wed, 25 Mar 2026 19:17:38 +0000 admin 30310 at /minerva-guests