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Microsoft is currently investigating an issue affecting Microsoft 365 Copilot Chat. Some users may be unable to submit prompts and may receive a "Something went wrong" error.

Microsoft has implemented a fix and service recovery is in progress. Some users may continue to experience intermittent issues until recovery is complete.

Classified as: IT systems unavailable/issues; IT Alerts; IT Announcements
Category:
Published on: 15 Jun 2026

Digital transformation is about more than bits, bytes, and microchips. Discover how Թ is building better digital experiences for its community.

Classified as: IT security alerts, IT Alerts, IT Announcements, Two-factor authentication (2FA), Single Sign-On (SSO)
Published on: 9 Jun 2026

Update:
The issue affecting MyThesis has now been resolved, and the platform is fully accessible again.

Թ IT Services has confirmed that services are operating normally. Users can now resume accessing and submitting thesis-related content as usual.

We appreciate your patience and understanding while this issue was being addressed.


Original message:

MyThesis is currently unavailable, and users may be unable to access or submit thesis-related content at this time.

Published on: 4 May 2026

Update (April 13, 2026): This issue is now resolved.

Original announcement (published Friday, April 10, 2026): Թ websites are loading very slowly for users off campus due to a technical issue. Թ users are advised to use the until this is resolved.

We thank you for your patience.

Classified as: IT Alerts, IT Announcements, IT Announcement, WMS, Web Management System (WMS), Թ Web Management System
Category:
Published on: 10 Apr 2026

IT Services strives to “create seamless and engaging digital experiences” for the Թ community.

From tools that help students succeedto infrastructure upgrades and security enhancements, readtheto discover howwe’redriving innovation and supporting students, faculty, and staff.


Le service des TI s'efforce de "créer des expériences numériques fluides et engageantes" pour la communauté de Թ.

Classified as: IT Announcements
Published on: 7 Apr 2026

As part of our ongoing efforts to improve and streamline Թ’s digital experience, the Թ appwas retired on May 4, 2026.

What this means for current Թ app users:

  • As of May 4, 2026, the Թ mobile app will no longer be updated or available to download.
  • If you currently use the app, please uninstall it from your device(s).

Թ services currently accessed through the app will continue to be available through Թ’s web-based platforms.

Classified as: IT security alerts, IT Alerts, IT Announcements, Two-factor authentication (2FA), Single Sign-On (SSO)
Published on: 19 Mar 2026

岹ٱ:

The REDCap system (Administration & Research) is now back online and fully operational.

The necessary updates and security measures have been completed, and service has been restored. We continue to monitor the system to ensure stability and security.

Thank you for your patience and understanding.

Original message posted yesterday:

The REDCap system (Administration & Research) has been temporarily shut down following the identification of critical vulnerabilities by the vendor.

Classified as: IT systems unavailable/issues; IT Alerts; IT Announcements
Published on: 2 Mar 2026

Destiny One / Athena for the School of Continuing Studies (SCS) is currently unavailable affecting Non-Credit Course Offerings. Users are unable to log in at this time.

Our IT teams are actively investigating the issue. Updates will be shared as soon as more information becomes available.

Thank you for your patience.

Published on: 24 Feb 2026

UPDATED Feb. 20, 2026, 14h58

Workday service has been restored. Thank you for your patience.

Classified as: workday, outage, IT systems unavailable/issues, IT Announcements, IT Alerts
Category:
Published on: 20 Feb 2026

Թ is currently experiencing intermittent internet slowdowns affecting some online services and browsing speeds.

Our IT teams are actively investigating and working to restore normal performance as quickly as possible.

Thank you for your patience. Updates will be shared as they become available.

Published on: 20 Feb 2026

The required upgrade to Banner INB and Minerva, Թ’s administrative system for student records and finance, has been successfully completed.

As of Sunday, February 15 at 3:00 pm, all affected systems are now fully operational, including:

  • Banner INB

  • Minerva (including student tax receipts and the Թ MarketPlace)

  • myProgress (degree progress tracking)

  • myThesis (Thesis Examination Management)

Published on: 10 Feb 2026

La version française suit.

A global situation will affect the cost and availability of computer equipment over the next few years.

Key computer components are becoming harder to source and more expensive. This is mainly because large cloud and AI providers are purchasing equipment in increasing volumes, leaving less availability for others.

Industry leaders are warning that:

Classified as: Թ MarketPlace (MMP), Workplace Technology Advisory Services, Service-conseil en Technologie du Lieu de Travail, IT Services, faculty, IT Announcements
Category:
Published on: 28 Jan 2026

Update (Resolved): January 23, 7:00 a.m.

The login issue has now been resolved. Thank you for your patience while we worked to restore service.

Original message: January 22, 4:30 p.m.

Microsoft is reporting a service issue that may affect multiple Microsoft 365 services, including Exchange Online, the Microsoft 365 suite, OneDrive, and SharePoint Online.

What you may notice:

Classified as: IT systems unavailable/issues; IT Alerts
Category:
Published on: 22 Jan 2026

Due to an unexpected system issue, the Minerva waitlists were inadvertently cleared. IT Services and Enrolment Services have resolved the situation, andwaitlists are now functioning normally.

Thank you for your patience and understanding.

Classified as: IT Announcements, Minerva for Students
Published on: 15 Jan 2026

Microsoft is currently retiring SharePoint's “alert me”, which will disappear from Թ’s SharePoint sometime between January and July 2026. Թ has no control over the exact moment when the feature will be removed within that timeframe.

Classified as: SharePoint Online
Category:
Published on: 18 Dec 2025

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